Shipping policy
Shipping Policy
Order Processing
All orders are processed within [1–2] business days. Orders placed after 12 PM (EST) or on weekends/holidays will begin processing the next business day. You'll receive a confirmation email with tracking as soon as your order ships.
Shipping Times
We ship to the United States. Estimated delivery is 5–10 business days from the date your order ships, depending on your location.
Please note: delivery times are estimates and may occasionally be affected by carrier delays, high-demand periods, or circumstances outside our control.
Shipping Rates
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Free shipping on all orders over $[45] / all bundles.
Order Tracking
Once your order ships, you'll receive a tracking number by email. You can use it to follow your order's progress at any time. If you haven't received tracking within [3] business days, please contact us at getkoppar@gmail.com
Incorrect Address
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect or incomplete address provided by the customer, but we'll always do our best to help resolve any issues — just reach out.
Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, contact us at getkoppar@gmail.com and we'll work with the carrier to locate it or make it right.
Questions?
For any shipping questions, email us at getkoppar@gmail.com and our team will be happy to help.